Expertenthemenbeschreibung Service / After Sales Services

Service / After Sales Services

Design Profitable Services 

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At around 20 percent, service is one of the biggest revenue generators in the mechanical engineering sector and makes a significant contribution to overall earnings. In times of crisis, it sustainably supports the company.

The VDMA assists its member companies in service development with the VDMA Benchmarks Customer Service, studies and experience exchange events, or even within the company with tips on how to optimize service activities. Please do not hesitate to contact us!

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MidiJumpmarks

Titel der Empfehlung: Service / Kundendienst

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  • VDMA Benchmarks Service 
Customers honor digital services in mechanical engineering. The VDMA Customer Service 2020 benchmarks show sales of digital services. The VDMA provides impetus for marketing digital services.

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VDMA Magazin Teaser Service & Kundendienst

The future of service
Innovative tools, artificial intelligence, a digital platform for services - Ersa GmbH is expanding its service. Nevertheless, those responsible are convinced: without direct customer contact, there will still be no top service in the future.
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Veranstaltungen & Messen

Veranstaltungen & Messen

Mon. 17.11.25 Mon. 17.11.25

  • After Sales Services

Service is becoming a decisive success factor in mechanical engineering. More and more companies are recognizing this: Digital services offer enormous potential for retaining customers and tapping into new sources of revenue. Leading industry representatives will discuss how this can be achieved on November 17 at the Forum am Schlosspark in Ludwigsburg. Live on site and in a digital stream.

Places available

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