Service & Customer Service - vdma.eu
Service / After Sales Services
Design Profitable Services

At around 20 percent, service is one of the biggest revenue generators in the mechanical engineering sector and makes a significant contribution to overall earnings. In times of crisis, it sustainably supports the company.
The VDMA assists its member companies in service development with the VDMA Benchmarks Customer Service, studies and experience exchange events, or even within the company with tips on how to optimize service activities. Please do not hesitate to contact us!

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17 leading business associations are calling for the German Supply Chain Act to be completely suspended. In the view of the associations, the changes planned so far are not sufficient to provide companies with any noticeable relief.
Less inputs, more efficiency - integrated crop production makes agriculture more efficient and sustainable.
Are you planning a visit to the Hannover Messe? Then we have good news for you: As a special service, the VDMA is providing you with free admission tickets - exclusively for our members and partners.
Highlights from the showcase area of AG AM in the VDMA at Formnext 2026 in Frankfurt.
materialHUB is a free and publicly funded online platform for publishing and researching material data according to technical characteristics and (environmental) regulatory aspects. https://www.materialhub.de
The VDMA interest group materialHUB is working on incorporating current environmental and sustainability aspects into the research platform and optimizing the user-friendliness of material research and data provision.
Suppliers who share information on materials, material classes and application areas benefit from the visibility of their commercial offerings and research activities and meet the growing information needs of their customers.
The EU Commission wants to simplify ESG requirements with the Omnibus Regulation. This update shows the current status and possible relief for companies.
Obligations for producers and distributors of batteries in Germany under the extended producer responsibility framework.
Within the VDMA, hydrogen is not only of great interest for the VDMA Power-to-X for Applications, but is accompanied by a whole range of areas with diverse activities.
The aim of the joint project is to digitally describe, network and optimize fluid power components and systems over their entire life cycle - based on the Asset Administration Shell as a digital fluid power twin.
Unlike traditional data analysis, causal AI goes beyond simply recognizing patterns and reveals actual cause-and-effect relationships
The working group brings together experts from member companies in the power transmission engineeing and fluid power sectors to discuss current challenges and innovative approaches to trade fairs and marketing and to develop solutions.
For the ramp-up of green hydrogen and renewable fuels, the VDMA is calling for an ambitious implementation of RED III into German law in a position paper.
The market potential of deep tech is estimated at 8 trillion euros in the short term. However, it is research- and capital-intensive, with long development cycles. We show why this is relevant for mechanical and plant engineering.
The new 2026/27 edition of the VDMA Technology Guide Oil, Gas, Petrochemicals has been published. The focus is on climate-friendly technologies and alternative solutions for "hard-to-abate" sectors.
The EU sustainability omnibus package was adopted with the urgently needed adjustments. A strong signal for more legal certainty and practicable solutions for our small and medium-sized industry.
The EU Commission is taking the right path with the environmental omnibus. It will finally bring real relief for small and medium-sized industrial companies.
Seven leading business organizations are calling on the German government not to jeopardize its own goals for the EU omnibus package on sustainability. What is needed is a 1:1 implementation of the plans, not abstention in the trilogue.
The CBAM regulation phase will begin on 1 January 2026. From then on, only CBAM registrants will be allowed to import CBAM goods. For companies in Germany find more information on registering here.
Growth expectations rise to 6%, yet overall sentiment stays subdued. Discover key trends across sectors and what’s driving the market outlook.
Regulatory Requirements Guide for H2 Plants and Systems in Germany and Europe - Part 1: General
VDMA Austria and VDMA Bavaria
Veranstaltungen & Messen
At the web event on May 20, 2026, Dr. iur. Alexandra Balmer from the German-Swiss Chamber of Commerce will answer your questions about assembly assignments in Switzerland.
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